Polite, professional and totally competent..
"Great job. Professional, on time and delivered everything as promised. Everyone was competent, friendly and went above and beyond what was expected. Site manager checked in every day and did a walk around after. Couldn't find a single problem, even no loose nails.
Exceptional Service - Highly Recommend
After doing an extensive research for companies and getting several quotes, there was no comparison. Batterbee was the company for the job. From initial presentation from Charles to the installation and walkthrough, Batterbee provided exceptional service. They kept me informed about the status of supplies being ordered. When shingles arrived, the installation was completed in 1 day. NO shingles sitting on top of the roof or trailer bin sitting in the driveway for days. When they left, you would not even know they had been there, except for the beautiful new roof. The documentation of all the work being completed before, during and after was exceptional. I highly recommend Batterbee!!
New Roof
Excellent job! very professional.
Great Job
The whole experience that I had with the Batterbee Company was very good,. They were courteous, explained everything that was going to happen and they did a great job.
Excellent
Our experience communicating with our sales agent, Charles, and through the completion of our new roof with Josh we couldn't be happier. Charles explained everything and Josh made sure everything was done correctly and completely. I watched the entire team tear off the old roof, replace damaged wood, found a defect in one of our solar tubes (which was easily replaced, at an added expense, it was way too old to contact the original installer for a replacement), re-covered with waterproof sheeting, valleys filled with peel n stick underlayment and the new shingles going on. I didn't watch the clean-up but boy did they do a great job as the site was a bit messy. Every step along the way was as discussed by Charles. I just did not like phoning the main office - had to listen to all of the various "press for" along with long waits before I spoke to a real person. Can't wait for the rain, and more rain to prove the incredible workmanship received. Thank You !!!
Very Happy
Nobody is anxious to buy a new roof. But Batterbee was the right place to buy. Very good job. Cleaned up. Very professional
These are the guys you want doing your roof!
I was extremely impressed with Batterbee Roofing. I wanted the best quality job and not necessary the cheapest. My salesperson Charles took the time to research the unique items of the job and confirming with the manufacturer how the warranty would be affected. He was the only salesperson I talked to that I felt really invested himself to researching my job. After signing a contract, the communication from the office was good. They kept me informed on the status of my job at regular intervals. Once the job started the job supervisor Ivan did an excellent job overseeing everything. They definitely came across a few surprises during the job, but they handled them with utmost professionalism. They never complained when they hit difficult areas or had to do extra work to fix something. Even if they needed to go get additional tools or materials, they just made it happen. This was really nice. I cannot tell you how many times I have had contractors complain that the job was not easy. Not these guys. During the job they did have one unfortunate thing happen that was an error on their part. However, when I informed them of the problem, they were quick to get it resolved to my satisfaction. Both Ivan and his supervisor did not make any excuses, they just did the right thing. I really appreciate that. Batterbee made the roof replacement process as good as I can expect it to be. I am incredibly happy I selected them and would recommend them to anyone needing roof replacement.
New roof with solar tubes
Everything about Batterbee was excellent. Charles Carson was very professional and knowledgeable. The workers were all very polite and worked very hard. Josh the superintendent made sure the yard was cleaned up of all debris. I would recommend Batterbee to anyone who needs any roofing project done.
Roofing job
We are very pleased with our roofing project. From start to finish, we were kept informed every step of the way. Very professional job. , would recommend Batterbee roofing to anybody.
Roofing and gutter check
We called on Monday 1/16 and made an appointment for our roof and gutters to be checked. The appointment was made for the next day on 1/17. Being new to having a stucco home we were very concerned because the walls inside our lanai were soaking wet. We were concerned our roof was leaking. Charles went on our roof and inside our attic to check. He also checked our gutters for any possible leaks. He took his time and thoroughly checked everything. He assured us that because of the weather and humidity we were having that it was condensation. He was on time, professional and put our minds at ease. I highly recommend Batterbee roofing. We would definitely call them again if the need arises.
RON T. Roof Install on 13 OCT.
After researching several roofing companies, I chose Batterbee because of their excellent reputation around the Villages. From the office staff to Charles Carson the sales manager who did the roof quote, they kept me informed throughout the process. they were excellent. My Field Supervisor Aaron Libruk was Excellent!!! He was on the property throughout the installation to answer all my questions and oversee and control the roof installation. He also personally installed 6 solar tubes. He was extremely careful inside the house not to damage anything and keep the debris minimal. He is a completely honest and a true professional. The kind people choosing a roofing company would want working on their house, like it was their own. Lastly , Crew Leader Joel Funes and his crew were excellent too. From putting up the protective netting/tarps that resulted in no damage to the exterior of the house, to nail hunting, to the excellent roof install itself. Very professional, Master Roofers. THANK YOU everyone for a job well done. Ron T
Roofing replacement
From initial assessment to final inspection the professional planning and thorough attention to detail was exemplary. Totally satisfied with outcome and highly recommend Batterbee for anyone's roofing needs.
Satisfaction Guaranteed
Met with Charles Carson to discuss roof replacement. Charles did a fantastic job explaining my options for selecting a new roof. He took me outside and showed my house on his phone with the roof selections I chose. Made the decision very easy after seeing the house with the roof I selected. Explained the process from start to finish. My neighbor had used Batterbee Roofing and they were extremely pleased with the professionalism and performance to get the job done. One day everything was stripped and the second day plywood was replaced and shingles installed. Manny Guiterez was the job site foreman. He kept me informed of what was being done as the job progressed and answered any questions I had. I would recommend Batterbee Rooofing to anyone needing a new or roofing replacement.
Aftermath
It couldn't have gone better. The efficiency of the crew, the human warmth and knowledge of the supervisor (Manny) - all excellent. Finished in record time - did a thorough cleanup following comnpletion of the job. Will highly recommend this company.
Great presentation and a good roof
Our team member took the time to explain what gets done on the roof and the different roofing materials. Then when it came time for installation is was all very professional and they were done within one day (smaller home in the Villages). They are also a well established supplier in the Villages and that gave us a measure of comfort knowing their stability and accessibility should we need anything.
I'm a happy homeowner!
From start to finish we had a great experience with Batterbee Roofing. Shout out to Charles, Aaron and the crew for your professionalism and excellent communication throughout our experience with your company. You guys are awesome! We know we made the right choice by choosing Batterbee.
Good Eye
5-star company with a 5-star product. The only company that said our pitch was too low for asphalt shingles after 4 others came by. Being a home inspector I recommend this company to clients and friends.
Amazing Management and Communication
So glad I chose Batterbee; I comparison shopped. I got a fine roofing job. But what I didn't expect was how well they communicated with me...in this day and age of "We're short staffed" excuses and businesses not answering phones. They are the best company I've seen in recent years for coordinating between sales, office staff, materials procurement, project manager, and subcontractor team. My project manager, Ivan, was present on the job; he kept me informed from before arrival, through my re-roofing and through cleanup and inspection. Amazing. Just sayin'.
Exceptional work
On time and on point! The whole Batterbee team was amazing and I recommend them to anyone who prefers to have it done at the highest level of professionalism. Charles Carson and his team are Amazing.
Cannot be more pleased
Batterbees salesperson was Charles Carson who spent over an hour showing us how Batterbee operates, how they install the roof etc. He brought with him a 50 lb mock up of a roof so we could understand the "lingo". So helpful! He explained the pricing, delay in install that would occur due to slow materials delivery. Every week or so would receive an update. Roof install was scheduled, GREAT. The install with 8 crew started at 7:45 AM as storms were expected in the PM. Those 8 guys worked their butts off. Everything was neat, clean and installed. Our supervisor was Josh and can't say enough kudos for him. Installed new solar lights and repaired one. It is with pleasure and without hesitation I recommend Batterbee.
Couldn’t have been more pleased
Afte wasting months dealing with an uncommunicative roofing company, a friend recommended Batterbee and we made the switch. They immediately made the leak in our living room stop which was much appreciated. Their estimate for when work would start was right on the money. The crew was hard working in terms of installation and clean-up. It was a very positive experience.
These are the guys you want doing your roof
I was extremely impressed with Batterbee Roofing. I wanted the best quality job and not necessary the cheapest. My salesperson Charles took the time to research the unique items of the job and confirming with the manufacturer how the warranty would be affected. He was the only salesperson I talked to that I felt really invested himself to researching my job. After signing a contract, the communication from the office was good. They kept me informed on the status of my job at regular intervals. Once the job started the job supervisor Ivan did an excellent job overseeing everything. They definitely came across a few surprises during the job, but they handled them with utmost professionalism. They never complained when they hit difficult areas or had to do extra work to fix something. Even if they needed to go get additional tools or materials, they just made it happen. This was really nice. I cannot tell you how many times I have had contractors complain that the job was not easy. Not these guys. During the job they did have one unfortunate thing happen that was an error on their part. However, when I informed them of the problem, they were quick to get it resolved to my satisfaction. Both Ivan and his supervisor did not make any excuses, they just did the right thing. I really appreciate that. Batterbee made the roof replacement process as good as I can expect it to be. I am incredibly happy I selected them and would recommend them to anyone needing roof replacement.
Excellent Job
Professional, from Charles down very considerate. The clean up was excellent . When they said they were going to be here they were never once called to say they would be late. I respected them for that and felt
Finally got it done!
We signed contract in November, but due to backorder on shingles, our installation didnt occur until Feb 11th. The entire crew worked quickly and efficiently and completed the job in 2 days. Would definately recommend Batterbee to friends and neighbors!
These are the guys you want doing your roof!
I was extremely impressed with Batterbee Roofing. I wanted the best quality job and not necessary the cheapest. My salesperson Charles took the time to research the unique items of the job and confirming with the manufacturer how the warranty would be affected. He was the only salesperson I talked to that I felt really invested himself to researching my job. After signing a contract, the communication from the office was good. They kept me informed on the status of my job at regular intervals. Once the job started the job supervisor Ivan did an excellent job overseeing everything. They definitely came across a few surprises during the job, but they handled them with utmost professionalism. They never complained when they hit difficult areas or had to do extra work to fix something. Even if they needed to go get additional tools or materials, they just made it happen. This was really nice. I cannot tell you how many times I have had contractors complain that the job was not easy. Not these guys. During the job they did have one unfortunate thing happen that was an error on their part. However, when I informed them of the problem, they were quick to get it resolved to my satisfaction. Both Ivan and his supervisor did not make any excuses, they just did the right thing. I really appreciate that. Batterbee made the roof replacement process as good as I can expect it to be. I am incredibly happy I selected them and would recommend them to anyone needing roof replacement.
HIGLY RECOMMEND!
From initial contact with Charles, he set up the repair job and informed me of the costs step by step, to the contract. The conversations were truthful, positive and honest. Everything was explained and clarified in a direct manor. The job was executed by Chris with precision and professionalism and concern. You can't go wrong using this company. With committed employees who were highly skilled and thoughtful. They exceeded my expectations! It was a pleasure dealing with Batterbee, from our first contact through completion. I highly recommend Batterbee Roofing!
Batterbee is who you want doing your roof!
I was extremely impressed with Batterbee Roofing. I wanted the best quality job and not necessary the cheapest. My salesperson Charles took the time to research the unique items of the job and confirming with the manufacturer how the warranty would be affected. He was the only salesperson I talked to that I felt really invested himself to researching my job. After signing a contract, the communication from the office was good. They kept me informed on the status of my job at regular intervals. Once the job started the job supervisor Ivan did an excellent job overseeing everything. They definitely came across a few surprises during the job, but they handled them with utmost professionalism. They never complained when they hit difficult areas or had to do extra work to fix something. Even if they needed to go get additional tools or materials, they just made it happen. This was really nice. I cannot tell you how many times I have had contractors complain that the job was not easy. Not these guys. During the job they did have one unfortunate thing happen that was an error on their part. However, when I informed them of the problem, they were quick to get it resolved to my satisfaction. Both Ivan and his supervisor did not make any excuses, they just did the right thing. I really appreciate that. Batterbee made the roof replacement process as good as I can expect it to be. I am incredibly happy I selected them and would recommend them to anyone needing roof replacement.
Couldn’t have done a better job!
I was trying to let you and Mr. Batterbee how happy I am with the roofing job you did. I will be more than happy to recommend you to anyone needing a roof. I also want to thank you for the cookies and $500 card you sent me. I definitely want to thank Charles Carson and the roofers for their services. They couldn’t have done a better job.
Good Job
Every thing was done on time and was done well
Roofing Replaced
Escellent experience before, during, and after the actual installation. Everyone (including Ivan Ramos, Project Manager and Charles Carson, Sales Manager) were very professional and courteous. The actual installation and clean-up were beyond my expectations.
Super impressed
Had Batterbee out to inspect my roof since many people in my area are replacing theirs. Charles went up on the roof and took pictures. The end result is that I don't need to replace it. The roof is 13 years old and in good shape, probably not needing replacement for another 2-4 years. Phew! Thank you Charles and Batterbee for your honesty. I definitely will call you when I actually do need a new roof. 5 STARS!!
Excellent Company!
From start to finish, every step of the way was handled with excellence! Charles Carson spent 2 hours taking me through all the details and options for a complete roof replacement with photos of all my roof details. The office called me bi-weekly with a status report. The materials arrived 1 month ahead of the initial schedule. Matt Woods, Field supervisor, kept me appraised at each step of the stripping and installation, again with photos from the roof. I have no hesitation in recommending Batterbee Roofing as the go-to Company for all your roof needs!
Completely Satisfied
From the sales presentation with Charles to the day of completion with Josephs crew . I couldn't of been more pleased. I would not hesitate to recommend Batterbee Roofing to any of my family and friends.
Good Job All
Want to thank our on the job supervisor Alex, he reached out a day before to advise us as to time of arrival. He arrived at that time he said , and the remainder of the workers arrived shortly afterwards. They Started work through out the day, including the installation of 2 skylights. Work was professional and even though it took a longer part of day, they worked until completed. Alex then took us around to do a final inspection, before we finalized our transaction. We received a complete report of what was done, only thing left was a final inspection by the county. The entire process was easy , and i would recommend Batterbee Roofing to my friends or family.
Don't bother with the rest...stick to Batterbee
From the first communication with Batterbee to the finished product, everything was done with integrity, honesty and great work! Charles to Josh, could not be happier. Charles brought a mock up of a roof to explain all the Owens Corning materials and how they'd be installed. Let me add this, I've had people say "yeah it looks good, but how do you REALLY know" I've got that answer! We had a roof inspection done 3 days later and the Contractor stated the job was "well done". Josh arrived in the AM as he said he would along with two crews as it was expected to rain that afternoon. That crew worked seemlessly and very hard, a well oiled machine. Josh was on the job for most of the install as well. Just as they finished (Friday) it started to pour. Josh said he would not take the money until Tuesday when we had a chance to walk around the entire property and for him to explain if we had any questions) He showed up on time Tues and we did the walk thru, only then did I write the check. Since then we've had 2 customer service calls and a welcome letter. I'm glad we chose Owns Corning and I'm more than
Good job.
Great job, very satisfied.
Batterbee Roofing Company - The Best of The Best
Batterbee Roofing provides excellent quality in its products, workmanship, and communication. They are the only roofing company in Central Florida that provides Owens Corning, "Total Protection Roofing System®."Every member of the Batterbee Roofing Company is extremely professional, knowledgeable, and competent to give the client the confidence that they made the proper choice with a winning team. Each team member arrived on time, from getting our estimate and quote to the final inspection.Emanuel and his team completed our roof in one day. They are extremely hard workers and do not waste any time. They actually surrounded our house with netting to protect lighting, windows, and plants. The driveway was covered with plywood and tarp. Every one of the workers is certified through Owens Corning.Having a roofing team that is certified through Owens Corning is the only way to be guaranteed a "Total Protection Roofing System with the "Sure Nail Technology."At the end of the day, they left us with a gorgeous roof. Yes, the roof is gorgeous. Our home is well protected from wind speeds up to 130 MPH, with a seconda
Very professional contractor
We are very happy with how we were treated and the quality of their work, Would definitely use them again.
These are the guys you want doing your roof!
I was extremely impressed with Batterbee Roofing. I wanted the best quality job and not necessary the cheapest. My salesperson Charles took the time to research the unique items of the job and confirming with the manufacturer how the warranty would be affected. He was the only salesperson I talked to that I felt really invested himself to researching my job. After signing a contract, the communication from the office was good. They kept me informed on the status of my job at regular intervals. Once the job started the job supervisor Ivan did an excellent job overseeing everything. They definitely came across a few surprises during the job, but they handled them with utmost professionalism. They never complained when they hit difficult areas or had to do extra work to fix something. Even if they needed to go get additional tools or materials, they just made it happen. This was really nice. I cannot tell you how many times I have had contractors complain that the job was not easy. Not these guys. During the job they did have one unfortunate thing happen that was an error on their part. However, when I informed them of the problem, they were quick to get it resolved to my satisfaction. Both Ivan and his supervisor did not make any excuses, they just did the right thing. I really appreciate that. Batterbee made the roof replacement process as good as I can expect it to be. I am incredibly happy I selected them and would recommend them to anyone needing roof replacement.
Sales presentation deserves an award
Charles' roof inspection, descriptions of the re-roof process, your product samples, videos and photos were exceptionally educational and expertly explained. We had no idea of what all it takes to re-roof -- and to do it correctly. We sure appreciated that there was no pressure, and that Charles did such a remarkable job explaining everything that we had very few questions. BTW, I ran off another company rep when in the first words out of his mouth included 'insurance claim' - before he even walked around and then inspected the roof. I had to drag info out of another company rep, and he provided just a very minimum of information, so eliminated them. Thanks to your company for the excellent training provided to your staff.
roofig projesct at 2322 Glade Run villages
Could not be more pleased with Batterbee's service and exceptional representatives, Charles in sales and Emanuelle Barbosa, project manager. Extra care was taken by everyone involved to ensure the job went smoothly. I would rate the conpany and employees Five Star.
Sales Manager
Excellent!! Total professional from beginning to completion. Highly recommend Batterbee.
How service should be!
Excellent service and work all around. Every question was answered fully and quickly even after the roof was complete. Cleanup was spotless and company professionalism never wavered.
Excellent
Highly recommend Batterbee Roofing. Professional roofing contractor. Our roof replaced on time with no weather delays. Manny our Project Manager very pleasant to work with and kept us up to date on progress. Very pleased with overall experience.
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